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Thank you to the SooGreat team for helping me re-theme my website. SooGreat was able to seamlessly take care of all of my requests with precision and professionalism. It was well worth the investment and time, and the team worked swiftly during a busy holiday season to assure that their deadline was met with wiggle room. I will definitely turn to SooGreat again in the future, and will recommend them to anyone looking for any website assistance.Kelly Murphy
Easy, supportive, enjoyable. I love the entire team, and I am always amazed by how quickly they get back to me and how helpful they are. You offered suggestions not only for the website, but ways to enhance my business. I could jump ahead to my two-year plan, within my first year!Phoebe Miller
They know their stuff and were fantastic to work with. They understood exactly what I needed, worked quickly and delivered great quality. Communication was great as well. For anything WooCommerce, I am going straight to them.Jalil Ashwin
Excellent service. Definitely exceeded my expectations regarding the website optimization and immediately resolved all my issues. I will use again in future.Ana Choromanska
Eugene has made an incredible work on a complex installation. Professional, patient, excellent communication and most of all robust skills and understanding of coding. Without any hesitation will hire him again!Richard Asa
Eugene has had a simple answer to a complex problem many others could not fix. I will be keeping this service bookmarked for sure!Alexej Thorvald
You not only fixed my hacked site from my previous hosting, but migrated it for free. I’ve immediately seen the difference. My site is faster and I experienced no major issues or downtime, like in the past. You were always available, kind, and professional. I have moved all my sites, and I’m grateful for all the support!Lisa Emaldi
FREQUENTLY ASKED QUESTIONS.
If you have a question that isn’t covered here, just contact us!
What is covered?
We cover most WordPress common small tasks, including security, maintenance, theme/plugin quick-fixes, speed optimization, and content updates. ‘Small tasks’ covers any task that can be completed in 30 minutes or less. We do cover more complex tasks that require custom design/branding, website redesign, e-marketing, SEO, business consulting, Woo Commerce, and any complex plugin configuration. This type of Project typically starts at $500 USD. If you are unsure, contact us for clarification.
What if I have a larger sized project?
If you have a project or task that is large in scope, we can provide a custom quote, outlining the number of hours and estimated cost. We can provide all design and development work for WordPress.
What about your response time?
We aim to solve support requests within 8 hours. We work regular business hours from Monday to Friday. We also monitor support requests on the weekend. If you request a task over the weekend, we take care on Monday morning, unless it is urgent.
How should I describe my project or task?
When describing your task, please provide as much detail as possible. Add all links related to your website. Think about a reasonable deadline and a realistic budget.
What is your pricing framework?
We class “small fixes” as tasks that can be completed in 30 minutes or less. Pricing starts at $79 USD and is based on job scope, complexity, and urgency. More complex Projects typically start at $500 USD.